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Scottish (UK) Research Organisation seeks to join consortium for H2020-SC6-GOVERNANCE-2018-2019-2020: New forms of delivering public goods and inclusive public services

Country of Origin: United Kingdom
Reference Number: TOUK20191202001
Publication Date: 2 December 2019


A UK non-profit research organisation offers socio-economic expertise in working with communities, particularly in rural areas, in the topics of development, innovation and governance and using qualitative and quantitative methods in a consortium. They have experience in H2020 projects, working with industry, policymakers and different stakeholders implementing multi-stakeholder and multi-sector approaches. They are seeking a research cooperation agreement for the call DT-GOVERNANCE-05-2018-2019


The aim of the DT-GOVERNANCE-05-2018-2019-2020 call is to enhance the evidence base and provide sound policy and technological options in order to develop adapted governance structures at various relevant levels. The call addresses the foundations of governance and democracy by supporting the collection of new evidence and the development of policy options in key constitutional and institutional areas such as social rights in Europe, trust, citizenship, differentiation in the EU, open innovation, security and defence policy, digital democracy and also the delivery of public goods and the governance of the digital single market and of the European cloud infrastructure for public administration. Populism, polarisation and radicalisation are addressed from the angle of inclusive and reflective societies. 

Proposals are required to develop and demonstrate the potential for sharing common services with different actors (public and private and third sectors) to achieve efficiency and effectiveness in these collaborations. The proposals should also evaluate the role and responsibility of the public authorities and of the other actors delivering public goods and services in the new governance model and the related partnerships, including in terms of the challenges of ensuring secure access and use. Evidence of the benefits of the full implementation of the once-only and digital-by-default principles and user centricity and the transformative impact of new technologies such as blockchain should also be taken into account. Proposals should also lead to the development of business plans that would ensure the long-term sustainability of the new governance model. They should engage multi-disciplinary and multi-sectoral teams to explore the complexity of this challenge and to identify the necessary changes as well as the legal, cultural and managerial risks and barriers to its implementation. Proposals shall include a minimum of six relevant national administrations (or legal entities designated to act on their behalf) in at least six different EU Member States or Associated Countries.

The UK non-profit research organisation plans to respond to the following tasks from the call text:
i) Evaluation of efficiency gains (e.g. cost) and effectiveness (e.g.in coverage, inclusion, delivery etc.) from the perspective of different stakeholders (e.g. the public at large, third sector, businesses and the state) in the event of sharing common services compared to the business as usual scenarios of service delivery.
ii) Design and implementation of qualitative research methods (questionnaires, interviews and stakeholder workshops) to explore various points that are indicated in the call text:
- Analysis of the perceptions around the role, legitimacy and responsibility of different stakeholders, including the state, in the delivery and the provision of the public services
- Current state of trust in public institutions
- Barriers and risks related to the implementation and acceptance of the collaboratively developed mobile solutions taking different aspects, such as gender, deprivation and rurality, into consideration.
-Ex-ante comparison of user satisfaction: the new governance model of service delivery vs. business as usual scenarios of service delivery
iii) Simulation of co-design and co-delivery processes based on the information collected, and testing different scenarios for fostering transparency, accountability and trustworthiness and accessibility and associated loops of feedback via an agent-based model.

The organisation is open to discussion about what they can offer in terms of social science know-how required in the call beyond their main expertise. They are looking for partners who are interested in leading the tasks in the business plan, market research and scalability analysis to work with under a research cooperation agreement

EoI Deadline: 12th April 2020, Call Deadline: 12th March 2020, Project Duration: 200 weeks

Advantages and Innovations

The Research Organisation connects research and policy and delivers objective, robust and trans-disciplinary research. It provides expert opinion to support the development and implementation of national policy and to provide evidence in topics such as circular economy, rural development, governance of natural resources and other parts of national economy. The organisation has the experience of producing research and participating in numerous H2020 and other international projects in cooperation with academic and non-academic partners.

The institution has implemented multi-stakeholder approach for improved stakeholder engagement in various past and on-going projects and have established close working links with key industries and non-academic partners. They have a wide national and international network of academic and non-academic partners and can contribute to finding EU or non-EU partners either eligible for acquiring the EU funding or their national match funds for H2020 project participation if required.

Stage Of Development

Concept stage

Requested partner

The institute looks for partners/a consortium with partners that would take on the below responsibilities under a research cooperation agreement:

1. Developing a technological solution in mobile communication or Apps for opening up and connecting public administration data and facilitate migration of public administration to digital environment for inclusive delivery of common services

2. Making sure that the proposed technical innovation implements e-government principles such as once-only, user-centricity, digital-by-default standards and the Web Accessibility Directive. Evidencing the benefits and transformative impact of implementing the new technology.

3. Developing and/or implementing a business plan. Contributing to the identification of legal, managerial and cultural risks related to the implementation of the new governance model.

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