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Finnish company is looking for European channel partners for their augmented reality enterprise solution for remote collaboration

Country of Origin: Finland
Reference Number: TOFI20180914001
Publication Date: 14 September 2018

Summary

A Finnish company developed a revolutionary industry-grade remote collaboration solution for efficient and secure communication. The augmented reality (AR) based solution for industry and professionals gives service and field support teams an unbeatable response time and enables productivity improvements in all technical troubleshooting. The company is searching for European channel partners who need to upgrade their B2B portfolio and to offer added value services with remote collaboration.

Description

The Finnish company was founded in June 2013, based on research and innovation developed since 2008. The company is solving technical communication problems found in industry by applying scientific research results and fundamental concepts of cybernetics, human-machine systems and augmented reality (AR). 



The company's primary commercial product is a revolutionary industry-grade solution for easy remote collaboration and support that enables the next level of communication by real time annotations in addition to live video and voice. The remote collaboration solution is based on augmented reality (AR) and targeted for industry and professionals. The solution gives companies' service and field support teams an unbeatable response time and it enables productivity improvements in all technical troubleshooting. The solution can be used with all devices and also with smart glasses. Competitive edges are for example reliability, security and simplicity of corporate deployment.



The company's business model works so, that only one side needs to have the solution in use and the other party (e.g. a customer's own customer or cooperation partner) can also use it.



The solution has been measured in 25 early adopter corporations in Finland and in Europe and it has improved remote fix rate from 48% to 78% and shortened machinery downtime by the factor of 10.



Real-life usage cases:



1. Repair and Off-Nominal Maintenance: Fast response time is the cutting edge of modern business and expert knowledge is the key for this. The company's solution improves the response time and minimizes the waste of time and human potential spent on pure travel.



2. Installation and Ramp-Up: When deploying equipment overseas or into remote locations, sending experts for a long time is very costly. Often the value of new equipment, e.g. a paper mill is hundreds of millions of Euro. The company's s

solution helps to bring all additional expertise remotely, whenever needed, to help available on-site personnel and to minimize delivery risks.



The company is now searching for European channel partners, in particular in Germany, Austria, Switzerland, the Netherlands, Sweden, Norway and Denmark. The idea is to embed the company's solution to a channel partner's already existing solution/offering and the channel partner can then sell it to its own customers for example in a certain geographical area. The cooperation would be in the form of commercial agreement with technical assistance or license agreement, on value-adding reselling.

Advantages and Innovations

Unlike the competing solutions, the Finnish company's solution combines:

- high reliability (works wide spectrum of networks), 

- security (complies with industrial standards for critical infrastructures),  

- extreme scalability (easy corporate deployment, volume pricing) and 

- branding possibility.



Additionally, by adding the possibility to instruct on top of the live video, the solution revolutionizes the way complex technical information can be communicated efficiently.



The solution is an efficient tool for communicating complex technical information:

- affordable pricing for corporate users, communication with the customers is free of licensing troubles;

- robust and secure for industry use;

- works in slow networks such as satellite network for disaster areas or remote locations, does not break the session if network disconnects;

- never degrades image quality, adapts only the frame rate;

- one can point with it, as well as show, speak, draw and write, real time bi-directional communication overcoming competence and language barriers.



Advantages:

- ready for real life use with no preparation or integration;

- uses standard smartphones, tablets and laptops - no special hardware needed (but compatible with smart glasses);

- multiplatform: available on all major mobile and stationary platforms;

- easy user interface, virtually no training needed. 



Economic benefits:

- increasing operational margins with the tool that is as effective as site visit, but costs as little as a phone call

- winning tough competitors in tenders where rapid response time and system reliability is of high priority instead of being forced to offer lower price

- streamlining existing services by improving the operational quality, response time and geographic reach

- contribution to the green sustainable economy by reducing the business impact on environment through bringing the benefits of teleconferences from office environment also to the real-world needs.

Stage Of Development

Already on the market

Stage Of Development Comment

The company's key know-how is the unique proprietary telecommunication protocol that enables reliable and secure connection in real industrial application ranging from factory to field use through satellite networks. Currently used in 25 corporations, 20000 users across 125 countries.

Requested partner

The Finnish company's solution would be embedded to a channel partner's already existing solution/offering and the channel partner can then sell it to its own customers for example in a certain geographical area. This is a win-win partnership for both parties, as the company's solution complements what the channel partner is already selling or complements their existing service offering bringing added-value to them and making them easier to sell. The company sees that the channel partner can come from any level of the value chain, from hardware manufacturer to telecom companies to IT aggregators to cloud providers. The cooperation would be in the form of commercial agreement with technical assistance or license agreement.

Dissemination Countries

Austria, Switzerland, Germany, Denmark, Netherlands, Norway, Sweden