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Hungarian SME offers logistics appointment system – online time window

Country of Origin: Hungary
Reference Number: TOHU20161128001
Publication Date: 15 December 2016

Summary

This Hungarian SME deals mainly with web solutions and web applications.
The offered solution supports balanced inbound and outbound traffic for logistics companies and builds transparent and optimized processes.
Online time window can be a solution primarily for issues of multinational companies' warehouse and logistics departments. 
They are looking for commercial agreement with technical assistance.

Description

System is developed by a Hungarian company, who has an own R&D team and who produce web solutions and web applications.



The system supports balanced traffic of logistics and manufacturer companies. Currently, carrier traffic is controlled by standard time windows, but it is not the most appropriate solution, as it is not flexible enough for partners and does not optimize warehouse background operations. Overloaded and empty periods can still exist within a standard time window slot.



Online time window application makes delivery traffic more transparent. The logistics events can be planned more easily and it can optimize background activities of the warehouse and logistics. It contains useful applications for different areas, such as check-in, quality, production and safety/security.



In real-time, window delivery appointments can be made by customers and suppliers directly or they can organize their carriers, based on pre-defined rules, or permissions. Therefore administration cost is reduced and transparency of arrivals is increased. 



This application is running on dedicated servers in an ISO 27001 certified data centers in Cloud. The system guarantees high availability and auto scaling. They provide all required hardware and software components in server side and for partners no client software is required to be installed, only latest version of popular web browsers should be available.



There are two parts of the system’s implementation:

   Part 1 (Business setup): The system is a cloud application and running on a dedicated server in a Data Center  with ISO/IEC 27001:2005 (SGS) certification. The company adds storage, domain, necessary web links and all company specific data in server side. It can be done by the team within a few hours.

   Part 2 (Customization): it is an onsite consultation, usually takes 3-5 days, when they customize the software, based on company specific policies, and processes. As a result of this consultancy, they get a complete system with proper resource-, time window-, partner settings and user setup. This part contains internal user training sessions as well.



Target audiences are logistics companies with accepting LEAN principles, who have problems with organizing delivery traffic or would like to optimize their internal processes for better operational performance.



They are looking for commercial cooperation agreement with technical assistance with partners, constructors, licensed trading- logistics consultant companies. 

The following services are provided as a part of technical assistance:

•	Company installation in server side, user- and permission setup

•	Workflow setup within application based on requirement analysis

•	Business improvement consultancy and customized module development to the clients

•	0-24 customer service 

•	Onsite support of UAT (User Acceptance Testing) and GoLive, manage training sessions

•	Server management as application runs in cloud, dynamic scaling, full and incremental backups in company level

•	Continuous application development to ensure compatibility with the following client browsers: Interner Explorer, Google Chrome, Mozilla Firefox. 

 The type and size of the partner can range from private companies with up to 500 employees to multinational companies.

Advantages and Innovations

The innovation within this application is the appointment process, based on an enhanced resource manager, which helps take out conventional time window based arrival systems. This system suggests only available time slots based on free resources (gates, warehouse tools) and pre-defined rules.



Reporting tool of time window system generates reports that were invisible for all participants previously; it ensures proper traceability and provides evidence in many critical cases, such as waiting time, administration time, exact loading time, late arrivals, net warehouse period, utilisation of resources (e.g.: fork-lift) etc.

Stage Of Development

Already on the market

Requested partner

1.       Manufacturer companies with own warehouse area, who manage local in/outbound transports.

2.       Logistics centers with high traffic pressure.

3.       Carrier companies, who manage deliveries to mainly multinational companies.

4.       Logistics consultant companies/consultants, who are looking for online, innovative logistics solutions



Roles: in case of Manufacturer companies, Logistics centers and Carrier companies they provide full service described above as a part of technical assistance. 

However with Logistics consultant companies/consultants they can share responsibilities in the following activities:

•	Business improvement consultancy

•	0-24 customer service 

•	Onsite support of UAT and GoLive, manage training sessions



In case of Carrier companies we can give background support 



Task to be performed: 

1.       The enterprise is looking for Key Users who can support implementation as a part of business improvement. The enterprise is also looking for logistic companies in supply chain, who want to have full control over in/outbound deliveries.



Specific area of activity of the partner

They are looking for logistics partners with problems in managing incoming and outgoing transport traffic in automotive-, chemical- , electronics-, food- and  pharmaceutical industries. Logistics and distribution centers, manufacturers, transport companies and other logistics participants with warehouse activities and other logistics areas are sought, such as transport management, customer service, procurement and quality.

The company is seeking to distribute the technology to interested partners (SMEs of any sizes or MNEs) mainly in Europe, but interested in transatlantic cooperation also.